Managed IT Support

Pro-active Midlands based computer support

At Cherry Orange we can offer computer support that covers the midlands area with ease due to our central location locations such as Nottingham, Birmingham, Derby, Leicester, Coventry, Sutton Coldfield, Tamworth and Ashby-De-La-Zouch are within easy commute. For those that are not in our catchment area for onsite support we can offer a selection of remote monitoring and telephone it support.

Silver IT Support
  • Unlimited remote support
  • Use of our dedicated remote support platform
  • Unlimited e-mail support
  • Unlimited telephone support
  • Dedicated account manager
  • Free site survey
  • Preferential support technician rates
Gold IT Support
  • Dedicated on site maintenance hours
  • Support ticket SLA times
  • Unlimited remote support
  • Use of our dedicated remote support platform
  • Unlimited e-mail support
  • Unlimited telephone support
  • Dedicated account manager
  • Free site survey
  • Preferential support technician rates
  • Antivirus
  • Remote antivirus monitoring
  • Basic business hours server monitoring
Platinum IT Support
  • Dedicated on site maintenance hours
  • Support ticket SLA times
  • Unlimited remote support
  • Use of our dedicated remote support platform
  • Unlimited e-mail support
  • Unlimited telephone support
  • Dedicated account manager
  • Free site survey
  • Preferential support technician rates
  • Antivirus
  • Remote antivirus monitoring
  • 24 / 7 pro-active monitoring
IT Support Add-Ons
Support package add-ons can be added to one of our existing packages to cover any individual business it-infrastructure support requirements.
  • 24/7/365 Support
  • Weekend Support
  • Out of hours maintenance window
  • Inclusive replacement parts
  • Permanent on-site technician
  • Backup & recovery testing